An experience many years ago demonstrated to me clearly that the best way to experience the appreciation of a brand for its customers is to watch what they do and how they do it when they make a mistake. In that case, without me asking, it was Disney in a stunning display of pro-active over-delivery [...]
Michael Fishman
Growth Consulting for Health and Personal Development Businesses; 25 years offline/online supporting brands & personalities; co-founder of Juniper Pond Media and its web property, SpendLessTV.com.
michael@juniperpondmedia.com
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Video, Audio & Media Appearances
- Audio: Interview on Frugal Yankee radio show – A discussion of my SpendLessTV.com site
- Audio: Interview on Joe Polish's Genius Network
- Audio: Interview on Michael Senoff's HardToFindSeminars.com
- Author: Mark Joyner and David Borgenicht's "The Worst-Case Scenario Business Survival Guide" – Co-author of the chapter "How to Avoid Mission Drift"
- Review of the Pan Pacific Hotel, Vancouver B.C. by Michael, is mentioned on their "A Room with A View" blog
- Video: Garrett B. Gunderson interviews Michael about SpendLessTV.com on Five Tracks of Wealth, Producer Power Hour radio program. This is a condensed 10-minute video version.
- Video: Joe Polish interviews Michael and Parris Lampropoulos at Grand Central Station NYC
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